Merrow Scientific Privacy Policy

Here at Merrow Scientific Ltd we take our customer’s privacy seriously and would like to highlight the following:

  • We only use your contact information if we have a legitimate reason for doing so, for example to send you a quotation, updated information on a product/service that is of interest, or to follow up on previous correspondence or keep track of communication/projects/our product installations at your company
  • Your contact information will be information that you have sent to us, typically in an email with your contact details and address
  • We will only contact you with information that we think is relevant to your area of interest/research. If at any point it’s not of interest and you don’t wish to receive further information please let us know either in reply to an email, by email at sales@merrowscientific.com or by phone 01483 600867
  • Any newsletters will be solely set following a subscribe in approach
  • We will never sell or supply your contact information to third parties
  • From time to time we have to update our suppliers with prospect list of customers interested in their products. On this list we would mention your name, company and email address, but again this information is only used for our internal tracking purposes
  • Contact details are stored securely on our company’s CRM database. We currently use a CRM software through Hubspot and details on their hosting and privacy can be seen on: https://legal.hubspot.com/hubfs/Downloadable_Legal_Docs/HubSpot_Your_Data_and_You.pdf
  • We also use the Xero online accountancy package for our invoicing and purchase order processing. Xero also has an integrated CRM in order to link invoice, purchase, delivery addresses with workflow.  Details on their security can be seen on: https://www.xero.com/uk/why-xero/benefits/security/

If you have any questions about our privacy policy and treatment of your data please do not hesitate to contact us.  Also contact us to know more about any of our supplier’s privacy policies.